Return and Refund Policy

Thank you for purchasing products from our Shopify site. is owned, run, and managed by the same team that has owned, run, and managed for the last 23 years. 
Buyasatphone is designed to offer you the best value product that includes just the accessories you need. As well as new products we specialize in EPIRBhire's ex-hire devices, offering a full 18 months warranty as an indication of our confidence in the quality.

When you receive the gear if you have any questions, call us immediately to discuss. If it is not what you were expecting, call us. If it is not suitable to your needs we are happy for you to return the gear in exchange for another device or a full refund. Obviously, this offer is available within the first few days of delivery to you.

If the device fails or does not work as designed please call us asap, we operate 24/7 for support.

We have been supporting the remote communications and emergency equipment industry for decades, if there is anything you are not sure about, call us. If there is anything you need to know, call us.

If you would like advice on any product, topic or trend, call us. We are here to help you regardless of whether or not you have purchased devices from Epirbhire or buyasatphone.

Kind Regards

Peter, Tiffany and Caroline.

0488 011 203